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DCLnews Archives

November 2009



 “Wisdom consists not so much in knowing what to do in the ultimate as knowing what to do next.”
— Herbert Hoover, 31st U.S. president

LEAD STORIES
Photo Word to FrameMaker Conversion
A Case Study at CSG Systems, Inc.

By Deb Lockwood, CSG Systems
Deb Lockwood's article is an excellent illustration of just how important it is to convert your documentation to the right format.

Photo Everyone's an Expert
The Crowdsourcing of History

By Marydee Ojala, Unlimited Priorities
Crowdsourcing is a little like yelling a question at a very large crowd of people. If the crowd is big enough, chances are someone in there is going to have the answer.

OTHER NEWS
- Unexpected Bugs Embedded in Digitized Rare Books
-
Add "Proofreader" to Your Resumé (How You've Been Working for Free)

CONFERENCE BUZZ - NEW!
Get all the buzz on the latest conferences, as overheard by DCL

FAVORITES
Popular articles from recent issues

EXTRA
Upcoming conferences

Upcoming Conferences


DCL will be at the American Library Association Midwinter Meeting, January 15–19, 2010, Boston, Massachusetts

Don Bridges will be presenting at the DIA Annual Electronic Document Management Conference, February 16–19, 2010, National Harbor, Maryland

DCL will be at the National Federation of Advanced Information Services Annual Conference, February 28–March 2, 2010, Philadelphia, Pennsylvania

LEAD STORIES

Word to FrameMaker Conversion
A Case Study at CSG Systems, Inc.
November 2009: DCLnews

Deb Lockwood of CSG Systems, a Colorado-based customer interaction management firm, details how she and her team succeeded in completing the conversion of over 11,000 pages of documentation. Her article is an excellent illustration of just how critical it is to convert your documentation to the right format, and it also serves as a reminder of how much work and management effort goes into a do-it-yourself conversion. Converting in-house is the right answer for some, but it is neither cheap nor easy. Lockwood and her team succeeded in their in-house conversion effort because they took it seriously and did it right.
Click for full article


Everyone's an Expert
The Crowdsourcing of History
November 2009: DCLnews

Crowdsourcing is a little like yelling a question at a very large crowd of people. If the crowd is big enough, chances are someone in there is going to have the answer—as long as you’re prepared to sift through a lot of junk responses in order to find it. And so it is with crowdsourcing, the phenomenon in which tasks or questions are outsourced to the masses in an open call. With sites like Wikipedia relying exclusively on expertise provided by a vast community of internet users, crowdsourced knowledge has grown into something many people rely on every day.
Click for full article


OTHER NEWS

Unexpected Bugs Embedded in Digitized Rare Books
September 2009: www.ala.org

When Roger Goffeney, a Project Gutenberg volunteer, wanted to give something back to his community by doing quality control on scanned rare books, he ended up giving back a little more than he (or anyone) would have hoped for.

After Goffeney took several rare works home to check the accuracy of the scanned electronic copies, he returned them to the Denver Public Library with a little something extra inside—bedbugs, to be specific.

Goffeney was promptly banned from the library, which requested that he bag the remaining books and leave them outside to be collected. But whether Goffeney was indignant, in denial, or just stubborn, he persisted in depositing the books in the library’s book drop, which library representatives say led to a second infestation. All told, 31 books had to be destroyed, and four areas of the library were fumigated.

Now Goffeney is being asked to give even more; the Denver Public Library plans to bill Goffeney for the replacement books ($12,000) and fumigation costs ($6,000). For his part, Goffeney says that he has “no intention of paying a dime.” As for those rare works? Let’s just hope that they were indeed scanned accurately.
Click here to read the full article


Add "Proofreader" to Your Resumé (How You've Been Working for Free)
November 2009: DCLnews

Practically everyone who’s ever registered for an account online has encountered a CAPTCHA device. You know, those little puzzles at the end of a web form that present you with distorted images of words and ask you to enter them into a box to prove that you’re not a malicious spambot or other inorganic entity.

Sound familiar? Probably. But did you know that every time you enter one of these, you may be preserving cultural history by digitizing old volumes of The New York Times? If the sites you’ve been joining use reCAPTCHA (Craigslist, Facebook, TicketMaster, and Twitter, to name a few), then you can feel proud that you’ve helped to create a digital record of twenty years’ worth of the largest metropolitan newspaper in the U.S.

Of course, most of the digitization of these volumes is done electronically. Content is scanned and then put through an optical character recognition (OCR) process. But as anyone familiar with OCR knows, the automated software isn’t perfect; it can’t understand every word, especially when source documents are not in great shape.

Enter reCAPTCHA, developed by Carnegie Mellon University and acquired by Google in September 2009. reCAPTCHA works by cleverly co-opting the eyes of millions of (unsuspecting) online users by taking the words that cannot be understood by OCR software and turning them into CAPTCHA puzzles. Online users obediently enter the word they see in the CAPTCHA box, et voila: one more small piece of The New York Times is preserved for digital eternity.

You may be wondering: if the point of CAPTCHA is for the user to match a displayed word in order to prove that they’re human, then how can reCAPTCHA know if the user entered the right answer? According to their website, reCAPTCHA cleverly provides the user with not one, but two words; if the user enters the first one correctly, the systems assumes that the unknown word has been entered correctly as well. If enough users’ responses match up, the word—and another piece of the puzzle—is solved.
Click here to learn more


CONFERENCE BUZZ

Overheard at the S1000D Conference
S1000D User Forum Trade Show, Hilton Head, SC, October 12-15, 2009

The attendees at October's S1000D Conference in Hilton Head, South Carolina represented two main groups: military users (both domestic and international) and commercial aviation companies. Military users were in various stages of implementation regarding the S1000D specification; some had implemented the specification for part or all of their data, while others were still evaluating it.

Among the commercial aviation companies, there were some early adapters. Since Airbus and Boeing will be sending out their data in the S1000D format, those doing business with them appear to be contemplating converting all of their data to S1000D in order to streamline their systems and only support one specification.

The major differences between the international users and domestic users is that outside the U.S., users appear to be content with earlier versions of S1000D (pre-version 3.0) and will probably take their time moving to version 4.0. Within the US, however, there is a big push to move to version 4.0; just the same, many are hesitating to make the move as they are not sure if there are tools available that will support data tagged to version 4.

The U.S. Army will not mandate S1000D as a required standard, and MIL-STD-40051 remains the preferred standard. A user is actually required to get a special waiver to use S1000D instead of MIL-STD-40051. NAVAIR, however, will require S1000D as their standard instead of MIL-STD-3001.


For further information:
www.dclab.com
www.S1000D.org

FAVORITES

Popular articles from recent issues

November, 2009

How Our DITA Conversion Saved Us 100 Grand, for Starters: A Case Study in DITA for Globalization & Localization
http://www.dclab.com/dita_global_local.asp

Fueling Up Your Content Management System
http://www.dclab.com/cms_six_steps.asp

Improving Your Legacy Content with Content Tagging
http://www.dclab.com/legacy_content.asp

The Dawning Age of Content—and Why Content Convergence Matters to You
http://www.dclab.com/content_convergence.asp

EXTRA

Upcoming conferences

DCL will be at the American Library Association Midwinter Meeting, January 15–19, 2010, Boston, Massachusetts

Don Bridges will be presenting at the DIA Annual Electronic Document Management Conference, February 16–19, 2010, National Harbor, Maryland

DCL will be at the National Federation of Advanced Information Services Annual Conference, February 28–March 2, 2010, Philadelphia, Pennsylvania

 

DCLnews Staff

Publisher:
Mark Gross, President DCL
Editor: Emily Burns

Data Conversion Laboratory, Inc.
61-18 190th St., 2nd Floor
Fresh Meadows, NY 11365
Telephone: 718-357-8700
Website:
www.dclab.com
Editorial:
DCLnews@dclab.com

 
representational space
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Articles, fact sheets, presentations and white papers
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Events

CIDM Best Practices Conference
September 13–15, 2010
Hampton, Virginia

Vasont Users' Group Meeting
September 27–30, 2010
Hershey, Pennsylvania

Internet Librarian Conference
October 25–27, 2010
Monterey, California

Journal Article Tag Suite Conference (JATS-Con)
November 1–2, 2010
Bethesda, Maryland

SPARC Digital Repositories Meeting
November 8–9, 2010
Baltimore, Maryland

More Events »

representational space

News
Brill Again Turns to Data Conversion Laboratory (DCL™) for Key Project


DCL and GeerStreet Announce Strategic Partnership


DCL's “Dan Tonkery on the iPad and the Future of Technical Publications” Published in CIDM News


DCL's “Guide to Conversion Cost Variables” Published in Best Practices Newsletter


DCL's “Dan Tonkery on the iPad and the Future of Technical Publications” Translated on German Blog

More News »


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