Summary
Data Conversion Laboratory (DCL) has been named one of the Top 100 Companies in the Digital Content Industry for 2012 by EContent Magazine100. DCL converts & organizes content to create electronic documents, populate databases & publish on the web & mobile devices. Our US-based project management team coupled with a proven automated production process has kept us a market leader since 1981. Our mission is to meet the needs of our clients, respecting both schedule & budget, while providing the highest level of accuracy & quality on a consistent basis. We are seeking top talent to help us continue this trend. The Technical Solutions Engineer (TSE) is responsible for supporting the DCL sales & operations teams through all phases of the sales cycle from new opportunity to deal. The TSE will possess a unique skillset consisting of client interaction, sales & service presentations, technical consulting, data analytics & project management. This individual is an integral member of the client solutions team & will need to perform efficiently in time-sensitive situations. The TSE will report directly to the SVP Sales & Marketing & work from the DCL HQ in Fresh meadows, NY.
Role and Responsibilities
- Act as technical liaison between sales, operations & clients to answer questions, formulate sales strategies & support high close ratios
- Conduct client discovery meetings to evaluate project potential, identify technical requirements & define next steps
- Analyze source materials as related to project requirements; communicate findings to operations & sales
- Develop pricing recommendations for new opportunities & report decisions to sales
- Collaborate with proposal team to develop technical portions of SOWs & proposals in a timely manner
- Coordinate DCL & partner teams as needed to meet the requirements of RFIs & RFPs
- Create ROI analysis when applicable
- Perform consulting engagements as needed
- Participate in all sales & operations meetings
- Support field marketing initiatives at conferences, webinars & other industry events as deemed appropriate
- Work as part of the operations group on ad-hoc conversions & stylesheet projects
- Maintain knowledge & proficiency in technology related fields, trends & operations
Required Skills & Experience:
- Bachelor’s degree in Business, Technology, Engineering or related discipline
- 5+ years sales experience preferably in a software, IT consulting or content management related field with a proven track record of producing high results on a consistent basis
- Extensive knowledge in XML & other structured formats & processes is a must
- Experienced at project management & operations
- Proficient at data analysis & project planning
- Technical consulting background is a plus
- Adept at public speaking & presentations
- Ability to think strategically & manage multiple priorities simultaneously
- Possess strong oral & written communication skills
- Must be well organized with an impeccable attention to detail & process
- Some travel required (expected to be less than 20%)
Company Overview:
Data Conversion Laboratory (DCL), established in 1981, is recognized as the market leader in providing a myriad of services including document conversion, digital publishing, QA, composition, translation, audio/video transcription, content reuse analysis, consulting, project management, and software to all industries including government & civilian agencies, military, publishers, associations, commercial & technical documentation developers, institutions, telecommunications & many more. DCL prepares digital content for electronic publishing and the Web, converting all types of information from all source formats including print & PDF to XML, SGML, HTML, S1000D, EPUB, MOBI & all other structured formats including custom schemas.
DCL is located in Fresh Meadows NY & maintains facilities globally.
If you are interested, please send your resume, cover letter, and salary requirements to jobs@dclab.com.
Role and Responsibilities
Data Conversion Laboratory (DCL) is seeking a full-time Project Manager for its Queens, New York office. DCL converts client documents to standard formats, such as XML, SGML, and HTML. The Project Manager leads the conversion process for one or more concurrent projects through the production and delivery phases. To do this, the Project Manager:
- Provides pre-sales support in analyzing data samples and identifying factors that affect conversion costs
- Evaluates client requirements and performs detailed analysis of client data samples
- Defines conversion process and maps customer data to stylesheets/DTDs
- Develops functional specifications and initial prototypes for software engineering
- Establishes production plan with timeframes and costs parameters and forecasts resource requirements
- Leads multi-functional project team in implementing the data conversion production plan
- Coordinates efforts among functional areas and serves as liaison with vendors
- Communicates with client throughout project and coordinates communication with Sales & Marketing staff
- Monitors progress and maintains responsibility for delivering projects on time and on budget.
The Project Manager position comprises the following levels, in order of increasing skill level and experience:
- Data Analyst
- Project Manager
- Senior Project Manager
Reporting Relationships
The Project Manager reports to the Chief Operating Officer and works closely with project team members and staff from other functional areas. The Project manager maintains close communications with Sales & Marketing staff.
Qualifications
- Undergraduate and/or graduate degree in electrical engineering, computer science, industrial engineering or related field
- 5+ years of experience leading project teams and performing data analysis/technical management in document conversion, information technology or related field
- Working knowledge of electronic data conversion business
- Significant experience in project scheduling, expediting, monitoring, and revision
- Experience in working with owners and senior leadership of an emerging growth company
- Demonstrated ability to analyze data in a variety of formats, to establish prototypes, and to estimate timeframes and costs for undertaking data conversions
- Demonstrated effectiveness in leading multi-functional teams in a technical production environment
- Demonstrated ability to respond to client requirements with timely, effective technical solutions
- Superior interpersonal skills
- Experienced in working directly with customers and non-technical professionals
- Superior oral and written communications, especially with respect to technical content
- Results oriented and dedicated to excellence
- US Citizenship is required due to contractual requirements for some projects
If you are interested, please send your resume, cover letter, and salary requirements to jobs@dclab.com.
Role and Responsibilities
Data Conversion Laboratory (DCL) is seeking a full-time Software Engineer for its Queens, New York office. DCL converts client documents to standard formats, such as XML, SGML, and HTML. The Software Engineer works with project managers to develop programming specifications and then turns those specifications into working solutions. To do this, the Software Engineer:
- Analyzes functional specifications and hand-tagged samples prepared by project managers or data analysts
- Determines how to deliver required conversions
- Customizes configuration of DCL mapping tools to reflect tagging requirements for specific projects
- Identifies unique requirements and builds additional filters as needed
- Delivers Proof-of-Concept and production samples to project managers or data analysts for evaluation
- Tests conversions and iteratively refines based on input from DCL staff and customers
- Sets up production environment required for each project
- Works closely with project team and participates in all team meetings and decisions
Desired Skills & Experience
- An undergraduate and/or graduate degree, or equivalent, in computer science, electrical engineering, or a related field is required.
- Must have a minimum of 1-2 years of experience in Perl, or XSLT.
- Familiarity with SGML/XML, HTML,VBA, and Electronic Publishing software are all a plus.
- Working knowledge of XML standards such as DITA, eBook, NLM, DocBook or Military DTDs a plus.
- Working knowledge of electronic data conversion business a plus.
- US Citizenship is required due to contractual requirements for some projects.
If you are interested, please send your resume, cover letter, and salary requirements to jobs@dclab.com.