multi-channel delivery

  • IHS Markit Transforms Customer Experience Through Content Automation

    At Quark we work with clients around the world across a variety of industries. Though each client faces unique business challenges, they all have one thing in common: Content is absolutely critical to their success. Financial services firms rely on investment research reports and fund fact sheets to build and retain clientele, pharmaceutical companies count on standard operating procedures to remain compliant with industry standards, and manufacturers must have reliable product datasheets to build and sell any given product.

  • Ask the Experts - Part 2: What Channels Make Sense?

    In our socially-enabled, mobile world, customers expect us to be able to make content available to them when and where they want it, in the language they prefer, and on the device of their choosing. Meeting these expectations isn't as easy and straightforward as we'd like. Luckily, there are experts available to help guide us toward approaches that work — and away from the expensive (and time-consuming) pitfalls.

  • How to Relieve the Pressure of Accelerating Content Demand

    Publishers in all industries, especially those delivering scientific, technology, and medical information and products, feel the pressure from customers to make content available anytime, anywhere, on any device. Publishers need to manage that pressure with a content strategy to develop materials from scratch, but should also focus on a significant alternative: extracting extraordinary value from legacy content that exists in a variety of formats and locations.

  • Content Creation and Delivery Readiness Are Getting Increasingly Complex

    Fresh Meadows, NY, Feb. 9, 2015 – Technical communicators, tools vendors, consultants, and even client organizations and end users all feel the rapid changes coming to content preparation, delivery and consumption. To better understand these changes over time Data Conversion Laboratory (DCL) and the Center for Information-Development Management (CIDM) are now conducting their third annual survey of practitioners, Following the Trends — Is Your Content Ready?, which is open now until March 16, 2015.

  • Diagnosing the Content Challenges for Life Sciences Content Producers

    Fresh Meadows, NY, Jan. 8, 2015 – Nowhere is the quality and accuracy of information more important than where public health and safety, and individual lives are at risk. Content providers in the fast-moving life sciences and healthcare markets face unique challenges—from technology, regulatory, and customer/patient experience perspectives—that the Second Annual Content Challenges in the Life Sciences and Healthcare Survey aims to uncover. Conducted by Data Conversion Laboratory (DCL) and The Rockley Group (TRG), the survey will focus on how creating, managing, and delivering content in this sector happens now and how it will change as new standards, regulation, and tools emerge.

  • The 2nd Annual Content Challenges in Life Sciences and Healthcare Survey

    The Rockley Group (TRG) and Data Conversion Laboratory (DCL) surveyed life sciences and healthcare professionals about the changing requirements for creating, managing, and delivering content. Here's how these trends are affecting business today and how the respondents anticipate that those requirements will affect business decisions in the next few years.

  • Providers of Learning Content Face Multiple Delivery Challenges

    Fresh Meadows, NY, Dec. 10, 2014 - Professionals who create and deliver training and educational content for both business and public sector organizations face a number of challenges in today’s content-driven marketplace: lack of resources to maintain content, reduced time to market, and the analytics to measure effectiveness. These are the findings of the 2014 Educational and Training Content Trends Survey, conducted jointly by Data Conversion Laboratory (DCL), DITA Strategies and Lasselle-Ramsay, leading providers of content development, conversion and strategy services.

  • Moving Toward an Ebook Standard

    Tell people you’re reading a book, and they’ll probably picture papers sewn together into a binding. Tell people you’re reading an ebook, and it’s not such a cut-and-dry mental picture. There are dozens of ways to make an ebook, but one format is emerging as the international standard: the EPUB. One day soon, the EPUB format may be the first ebook picture that comes to mind.

  • Managing Your Content in the Medical Device Marketplace

    A new survey of life sciences and healthcare professionals, jointly conducted by Data Conversion Laboratory (DCL) and The Rockley Group (TRG), highlights three top data concerns of the respondents’ organizations: proliferating formats (56%), multiple channel delivery (55%), and content inconsistencies (40%). Each of these areas of concern can lead to potentially dangerous inaccuracies being distributed to the public.

  • Content Management and Migration Strategy in the Healthcare Industry

    A new survey of life sciences and healthcare professionals, jointly conducted by Data Conversion Laboratory (DCL) and The Rockley Group (TRG), highlights three top data concerns of the respondents’ organizations: proliferating formats (56%), multiple channel delivery (55%), and content inconsistencies (40%). Each of these areas of concern can lead to potentially dangerous inaccuracies being distributed to the public.